Does paratransit work for you?

Is UTA’s paratransit services easy to schedule for your trip? Is the service on time? Are the vehicles clean?

Please take five minutes to share your feedback on UTA’s paratransit* service. No matter how often you ride, we would love to hear from you!

If you need an alternate format or would like to complete the survey by phone, please contact us at 801-287-5359.

Your feedback will help us learn how we can serve you more effectively. Complete the survey by June 6th to be entered to win one of five $50 Visa gift cards.

Thank you for helping improve your public transit experience!

*Paratransit is an accessible transportation service required by the Americans with Disabilities Act (ADA) for individuals with disabilities who are unable to use fixed-route transportation systems.

Other Customer Satisfaction Surveys

Thank you to our riders that took the time to complete our bus, TRAX and FrontRunner Customer Satisfaction Surveys that closed on April 30, 2023. We’re planning to share our findings with you this fall. Stay tuned!

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